Privacy Policy

At Zoe Vincents (“we”, “us”, “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website www.zoevincents.com or make a purchase.

1. Information we collect

  • Personal identification information: Name, email address, shipping/billing address, phone number, payment details.

  • Order information: Products purchased, size, order history.

  • Technical data: IP address, browser type, device information, cookies.

2. How we use your information

  • Process and fulfill your orders (including payment, shipping, and returns).

  • Communicate with you about order status, updates, or promotional offers (you may opt out).

  • Improve our website, products, and customer service.

  • Prevent fraud and ensure security.

3. Sharing your information
We do not sell or rent your personal data. We may share your information with:

  • Service providers (payment processors, shipping carriers, email platforms).

  • Legal authorities if required by law.

4. Cookies
We use cookies to enhance your browsing experience and analyze site traffic. You can disable cookies in your browser settings.

5. Your rights
You may request access to, correction, or deletion of your personal data. To do so, contact us at privacy@zoevincents.com.

6. Data security
We implement industry‑standard safeguards (SSL encryption, secure servers) to protect your data. However, no online transmission is 100% secure.

7. Third‑party links
Our site may contain links to external websites. We are not responsible for their privacy practices.

8. Children’s privacy
Our website is not intended for children under 13. We do not knowingly collect data from minors.

9. Changes to this policy
We may update this policy occasionally. The revised date will be posted at the top.

10. Contact us
For privacy‑related questions, email privacy@zoevincents.com.