Shipping Policy
At Zoe Vincents, we want your new shoes to arrive quickly and affordably. Below are our shipping options, costs, and delivery estimates for orders shipped within the contiguous United States. (For international shipping, please see the section at the bottom.)
Shipping Options & Costs
| Shipping Method | Price | Delivery Time (business days) | Free Shipping Eligible? |
|---|---|---|---|
| Standard Shipping | $5.99 | 15 – 20 days | No |
| Express (Fast) Shipping | $9.99 | 12 – 15 days | No |
| Free Standard Shipping | $0.00 | 15 – 20 days | Yes – on orders $45.00 or more |
Important:
Free shipping applies only to orders with a subtotal (after discounts, before tax) of $45 USD or more.
Free shipping uses the same Standard Shipping service (15‑20 business days).
Express shipping (12‑15 business days) is not free, even on orders over 9.99 fee still applies if you choose Express.
Order Processing Time
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All orders are processed within 1‑3 business days (excluding weekends & holidays).
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You will receive a tracking number via email once your order ships.
Domestic Shipping (USA)
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Carriers: USPS, UPS, or FedEx (depending on destination).
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Delivery estimates count business days (Monday–Friday, excluding federal holidays).
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Zoe Vincents is not responsible for delays caused by the carrier, weather, incorrect addresses, or customs.